Get in Touch With Us
Got a question about something you have read on fusiliers-association.co.uk, spotted an error, or want to suggest a casino we should take a look at? This page explains how to get in touch and what you can expect once you do.
How to Reach Our Team
Email is the best way to contact us. Send your message to [email protected] and we will aim to get back to you within a couple of working days. If your enquiry is urgent or time-sensitive, please say so in your subject line so we can prioritise it accordingly.
It helps if you tell us straight away what your message is about — whether that's a query on one of our reviews, a correction, or something else entirely. A clear subject line means your email lands with the right person faster.
What You Can Get in Touch About
- Content questions — If anything on our reviews of casinos not on GamStop, our comparison tables, or our guide to trusted non GamStop casinos UK needs clarifying, ask away.
- Corrections — Bonus terms, licensing details and payment options at gambling sites not on GamStop change frequently. If you spot something that looks outdated, we want to know so we can review it.
- Suggestions for coverage — If there's a new non GamStop casino, a payment method, or a topic around casinos not on GamStop you think we should cover, let us have your thoughts.
- Site feedback — Whether the site was useful to you or fell short somewhere, honest feedback helps us improve it.
- Concerns about gambling behaviour — If you or someone you know is struggling with their gambling and would like pointers towards independent support organisations, mention this in your message and we will do our best to point you in a useful direction.
What This Site Can and Cannot Help With
We are an independent comparison and review resource. We do not operate any of the casinos featured on fusiliers-association.co.uk, so we are not able to process deposits, withdrawals, account verification, or bonus disputes on a reader's behalf. For anything account-specific — a delayed withdrawal, a bonus query, or a technical issue with a game — the relevant casino's own customer support team is the right first port of call, since they hold your account details and can act on them directly.
Where we can help is with the research side: understanding how a welcome offer works, how a casino not on GamStop compares to others on our list, or what to check before signing up. That is the kind of enquiry our inbox is best placed to answer.
What Happens Once You Write In
Every message is read by a real person on our team — we do not rely on automated replies to stand in for a genuine response. Most enquiries are answered within two working days, though this can stretch slightly during busier periods. If your question needs input from more than one person, we will let you know it's being looked into rather than leave you waiting without word.
Keeping Our Information Accurate
We rely on readers as much as our own checks to keep listings current. Editorial ratings, bonus terms and rankings across our pages are reviewed periodically, but conditions at individual operators can shift quickly. If you have used a casino on our list and something does not match what we have published, telling us helps keep the page useful for the next reader.
All gambling content on this site is intended for adults aged 18 and over. If you are contacting us about a concern related to gambling harm, we would encourage you to also reach out to a dedicated support organisation alongside getting in touch with us.
Thank you for taking the time to reach out — we read every message and look forward to hearing from you.